Your user guide

Data management is often perceived as something complex and secretive.
At EasyTransac, we have decided to make it simple for you to understand how we handle your data. Terms of Service

You can also consult our general conditions of use if you wish.

What information do we collect?

The data you provide us with

The information provided during registration

Last name, first name, phone number...

The documents sent at the time of registration

CNI, proof of address...

The exchanges between you and EasyTransac

Mail, call log...

Transaction data

Transaction data (Cashing, refund, payment in several times...)

Your account information

Wire transfer, unpaid bills...

Connections to the platform

Login connections

The data we collect automatically

Connection data

Your IP address

Traffic analysis data

The pages you visited, the duration etc...

Your unique identifier

Tracking for customer follow-up management

How long do we keep your data?


We keep the personal data related to the identification of a user and/or related to his operations 5 years after the closing of his account, in accordance with the provisions of Article L.561-12 of the Monetary and Financial Code.

Like banks, we need to be able to provide information about the transactions as well as the traders who made them.

Why do we collect your data?

For operational reasons

Operation of the service, optimization, customization, verification of data to validate the account, etc.

For legal reasons

Guarantee law enforcement and justice access to data such as transaction histories, etc...

For commercial reasons

To enable us to offer you the services most adapted to your needs

To communicate our progress and our new services

Who do we share your data with?


Your customers

Ex: Contact information in emails and payment pages.

Our partners

Our payment service providers that guarantee the security of funds and make transfers.

Prestataire de service
Prestataire commercial

Our commercial providers

Our service providers are sometimes asked to contact you to present new services or collect your opinion.

Is your data transferred outside the European Union?


EasyTransac may transfer data to some of its service providers outside the European Union. In this case, it complies with the applicable regulations relating to the transfer of data to foreign countries and in particular :

  1. it transfers the personal data of its Customers and Users to countries recognized by the CNIL as offering an equivalent level of protection.
  2. it transfers the personal data of its Customers and Users outside the countries recognized by the CNIL as having a sufficient level of protection: In this case, Easytransac acts in accordance with the standards required by the General Regulation on the protection of the data and the Data-processing law and Freedoms.

A copy of the documents related to the actions we take is available upon request.

What are your rights regarding your data?

Vous avez un droit d’accès à vos données (pour obtenir et vérifier vos données) et un droit de rectification de vos données (si elles sont inexactes ou incomplètes).

droit portabilité

Vous avez un droit à la portabilité de vos données (possibilité de les récupérer dans un format lisible par machine et de les emporter).

droit opposition

Vous avez un droit d’opposition à l’utilisation de vos données et un droit à la limitation du traitement (gel de l’utilisation de vos données).

Vous avez un droit à l’effacement de vos données et le droit d’introduire une réclamation auprès d’une autorité de contrôle (CNIL).

Can we change our terms of use?

We will notify you if we change our privacy policy and you will be able to close your account if these changes do not meet your expectations.

We protect your data. Adopt safe behaviors, do not share your username and password and be sure to keep secured your email address linked to EasyTransac...

Our team remains at your disposal for any further information.

You can contact us by :

Send an email to our data protection officer by clicking here

Or by sending us a letter to the following address :

For the attention of the Data Protection Officer
204, avenue de Colmar
67100 Strasbourg